ace655 Terms and Conditions
Please read all terms and conditions carefully before using this platform — it is important to clearly understand your rights and responsibilities.
Welcome to ace655. These Terms and Conditions ("Terms") form a legally binding agreement between you and ace655 governing your use of the ace655 platform and all its services. By accessing this site or creating an account, you are considered to have accepted the Terms in full. If you do not agree with any part of these Terms, please do not use this platform.
Table of Contents
- Introduction and Definitions
- Eligibility Requirements
- Account Registration and Security
- Deposit and Withdrawal Policy
- Bonuses and Promotional Offers
- Betting and Gaming Rules
- Prohibited Activities
- Account Suspension and Closure
- Limitation of Liability
- Privacy and Data Protection
- Responsible Gaming
- Dispute Resolution
- Changes to Terms
- Contact and Support
Introduction and Definitions
The following terms used in these Terms and Conditions carry specific meanings and are used in that sense throughout.
"ace655" or "Platform"
Refers collectively to the ace655 website (ace655.cam) and all associated services, applications and software.
"User" or "Member"
Any individual registered on or using the ace655 platform who meets all eligibility requirements set out in these Terms.
"Account"
The personal account created for a user on the ace655 platform through which gaming services are accessed.
"Wager" or "Bet"
Any amount of money placed at risk on the outcome of a game or sports event.
Eligibility Requirements
Important: ace655 is for individuals aged 21 and above only. It is the member's own responsibility to comply with applicable local laws.
To create or use an account on the ace655 platform, you must meet all of the following conditions:
- You must be at least 21 years of age.
- You must be a physically and mentally capable individual.
- You are acting on your own behalf and not on behalf of any third party.
- All information you provide is true, accurate and up to date.
- ace655 has never previously closed or suspended your account.
- You are not on a self-exclusion list and are not currently under a responsible gaming commitment.
ace655 reserves the right to verify any account at any time. A national ID card, passport or other valid document may be required for verification. Withdrawals may be held pending until verification is complete.
Account Registration and Security
3.1 Single Account Policy
Each individual may create only one account. Multiple accounts held by the same person are prohibited. If ace655 finds that the same individual is operating more than one account, all associated accounts will be closed immediately and all funds may be forfeited.
3.2 Account Security
It is your responsibility to keep your account password and login details completely confidential. Do not share this information with any third party. You are personally responsible for all activity carried out from your account.
- If you suspect unauthorised access to your account, notify the ace655 support team immediately.
- Log out of your account after each session.
- Use a strong and unique password.
- Notify ace655 immediately of any changes to your account information.
3.3 Updating Account Information
It is the member's responsibility to keep the information provided at registration accurate and up to date. Providing incorrect or false information may result in account closure and forfeiture of all funds.
Deposit and Withdrawal Policy
4.1 Deposit Rules
Supported payment methods must be used to deposit funds on the ace655 platform. The minimum deposit amount is ৳500. ace655 only accepts deposits made from the member's own payment account.
Minimum Deposit
৳500
Per method
Minimum Withdrawal
৳500
Per method
Withdrawal Time
30 minutes – 3 hours
Typical processing time
Payment Methods
bKash • Nagad • Rocket • Upay
All mobile banking
4.2 Withdrawal Rules
Withdrawal requests are reviewed and processed by the ace655 team. Withdrawals are generally completed within 30 minutes to 3 hours. Withdrawals may be held until the verification process is complete.
- Withdrawals can only be made to the same payment method used for the deposit.
- Withdrawals will not be processed until bonus wagering requirements have been met.
- ace655 reserves the right to hold withdrawals in cases of unusual or suspicious activity.
- Additional information may be requested to comply with anti-money laundering (AML) policy.
Bonuses and Promotional Offers
5.1 Welcome Bonus
A 200% welcome bonus is available on your first deposit at ace655, up to a maximum of ৳10,000. For example: depositing ৳1,000 gives you a ৳2,000 bonus, bringing your total balance to ৳3,000. Or depositing ৳12,000 gives you a ৳10,000 bonus, bringing your total balance to ৳22,000.
5.2 Wagering Requirements
Bonus wagering requirement: A 25x wagering requirement on the welcome bonus must be met before withdrawal.
- A specific time limit applies for meeting wagering requirements — the count starts from the date the bonus is awarded.
- If wagering is not completed within the time limit, the bonus will be cancelled.
- Wagering must be completed before bets placed with bonus balance can be converted to real funds.
- Some games may not count toward wagering calculations — please refer to the specific bonus terms.
5.3 General Bonus Terms
ace655 reserves the right to modify, suspend or cancel any bonus offer at any time. If bonus abuse or fraudulent activity is detected, ace655 may cancel the bonus and close the account. Each bonus offer may have its own terms and conditions that apply alongside the general terms.
Betting and Gaming Rules
6.1 Finality of Bet Decisions
Once a bet is confirmed it cannot be changed or cancelled, unless ace655 declares it void for a specific reason. ace655 may void a bet in the following circumstances: technical error, display of incorrect prices or odds, event cancellation or postponement.
6.2 Game Provider Rules
ace655 offers products from a range of game providers, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft and JILI. Each game has its own rules displayed within the game. It is the member's responsibility to understand and follow the rules of each game.
6.3 Technical Errors
If a software or hardware fault distorts the result of a game, ace655 reserves the right to void that round and refund the relevant bet amount. If a game is interrupted mid-session due to a connection issue, contact ace655 support immediately.
6.4 VIP Program
ace655 has four VIP tiers: Bronze, Silver, Gold and Platinum. The weekly cashback rate increases as you move to higher tiers — up to 0.2% at Bronze, 0.5% at Silver, 0.8% at Gold and 1.0% at Platinum. ace655 reserves the right to modify the VIP program at any time.
Prohibited Activities
The following activities are strictly prohibited on the ace655 platform and are subject to penalty:
- Creating an account using false or misleading information.
- Operating multiple accounts.
- Bonus arbitrage or exploiting bonus terms.
- Depositing or withdrawing using another person's payment account.
- Money laundering or illegal fund flows.
- Attempting to hack or manipulate games or software.
- Using automated software or bots.
- Colluding with other members to influence game outcomes.
- Impersonating ace655 staff.
- Interfering with the platform's security systems.
For any of the prohibited activities described above, ace655 may immediately close the account, forfeit all balances and take legal action where necessary.
Account Suspension and Closure
8.1 Rights of ace655
ace655 reserves the right to temporarily suspend or permanently close any account without prior notice for the following reasons:
- Breach of these Terms.
- Suspicion of fraudulent activity.
- Failure to complete account verification.
- Regulatory or legal requirements.
- In the interest of the member's safety and protection.
8.2 Member Rights
Any member may request closure of their account at any time. All outstanding bonus wagering must be completed before the account is closed. Valid balances will be returned after the relevant verification process.
Limitation of Liability
ace655 gaming services are provided on an "as is" basis. ace655's liability is limited in the following respects:
- ace655 is not responsible for a game being interrupted mid-session due to an internet connection issue.
- ace655 has limited liability for faults in third-party game software.
- ace655 is not liable for issues with a user's own device or software.
- There is no liability for losses arising from force majeure events (natural disasters, war, government restrictions).
ace655 uses SSL encryption and fair play systems to ensure the security and fairness of the platform.
Privacy and Data Protection
ace655 places the highest importance on the privacy of members' personal information. Full details of how ace655 collects, uses and protects data can be found on our Privacy Policy page.
- ace655 never sells member information to third parties.
- Only the minimum information required for verification and legal purposes is collected.
- All data is kept secure through SSL encryption.
- Members may request to view, correct, or delete their information.
Responsible Gaming
ace655 gives the highest priority to responsible gaming. We believe gaming is a form of entertainment — excessive gaming can have harmful effects on personal, family, and financial life.
Age Restriction: ace655 is for those aged 21 and above only. It is the responsibility of parents and guardians to keep minors away from gaming.
ace655 offers the following features to help members maintain responsible gaming:
- Self-exclusion — the option to restrict yourself from the platform for a set period of time.
- Deposit limit setting — the ability to set daily, weekly, or monthly deposit limits.
- Gaming time limit setting.
- 24/7 live chat support for assistance.
To learn more about responsible gaming, visit our Responsible Gaming page.
Dispute Resolution
12.1 Complaints Process
If you have a complaint about any matter, please contact the ace655 customer support team first. All complaints are considered with honesty and impartiality.
12.2 How to Submit a Complaint
Use any of the following methods to submit a complaint:
- Instant support via 24/7 live chat.
- Send a detailed complaint by email: [email protected]
12.3 Resolution Timeframe
ace655 endeavors to resolve all complaints as quickly as possible. Complex matters may take additional time to resolve. In cases of dispute, the decision of ace655 will be considered final.
Changes to Terms
ace655 reserves the right to modify these terms and conditions at any time. The updated date will be displayed on this page after any changes. Members will be notified by email or through the platform in the case of significant changes.
If you continue to use ace655 after any changes, it will be assumed that you have accepted the revised terms and conditions. You are therefore advised to visit this page regularly.
If the revised terms and conditions are not acceptable to you, please contact ace655 to request closure of your account.
Contact & Support
If you have any questions or comments about these terms and conditions, please get in touch with us. The ace655 customer support team is available in Bengali 24 hours a day, 7 days a week.
Live Chat
Speak directly with our Bengali-speaking support team via 24/7 live chat. Live chat is recommended for the fastest assistance.