ace655 Privacy Policy
The security of your personal information is our highest priority. This policy describes in detail how ace655 collects, uses, and protects your information.
Introduction and Scope
1. General Overview
ace655 ("we", "us", or "the platform") operates an online gaming service for users in Bangladesh. This privacy policy applies to our website ace655.cam and all services provided under it.
In this policy we describe what types of information we collect when you use our platform, how that information is used, with whom it may be shared, and what steps we take to protect your information.
By registering on our website or using our services, you will be considered to have accepted the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.
2. Applicable Laws and Regulations
ace655 manages users' personal information in accordance with the prevailing laws and data protection regulations of Bangladesh. We are committed to processing your information in compliance with the Digital Security Act and related regulations.
What Information We Collect
3. Personally Identifiable Information
When you register with ace655 or use any of our services, we may collect the following information:
- Full name and date of birth (for age verification — for users aged 21 and above only)
- Email address and mobile number
- Residential address
- National ID or passport number (when identity verification is required)
- Information required for financial transactions, such as details related to bKash, Nagad, Rocket, or Upay accounts
4. Automatically Collected Information
When you visit our website, we may automatically collect the following technical information:
- IP address and device type
- Browser type and version
- Which pages you visited and how long you stayed
- Referral URL (the website from which you arrived at our site)
- Information obtained from cookies and similar tracking technologies
- Gaming activity and betting history
5. Cookies Policy
ace655 uses cookies to help improve your browsing experience, remember your preferences, and monitor the quality of our services. We use the following types of cookies:
- Essential Cookies: Necessary for the core functionality of the website
- Performance Cookies: For analysing and improving site performance
- Functionality Cookies: For saving your preferences and settings
You can disable cookies by changing your browser settings, however this may limit certain features of the website.
Purpose of Data Use
6. Primary Purposes
We use the information we collect for the following purposes:
- Creating and managing your account
- Processing and verifying financial transactions
- Confirming age verification (21 years or above)
- Providing customer support and resolving complaints
- Preventing fraud and ensuring security
- Fulfilling legal and regulatory obligations
- Monitoring gaming activity to ensure responsible gaming
7. Secondary Purposes
With your consent, we may also use your information for the following purposes:
- Informing you about new ace655 services, bonus offers, and promotions
- Providing a personalised gaming experience based on your preferences
- Conducting analytical research to improve the platform
- Conducting customer satisfaction surveys
You may opt out of such communications at any time. To opt out, email us at [email protected] or contact us via 24/7 live chat.
Data Sharing and Disclosure
8. Sharing Information with Third Parties
ace655 does not sell, rent, or exchange your personal information. However, we may share information with third parties in the following limited circumstances:
- Payment Processors: Information required to complete transactions with payment service providers such as bKash, Nagad, Rocket, and Upay
- Technology Partners: Information necessary for operational purposes with service providers who assist in running and maintaining the platform
- Legal Authorities: Information required to comply with lawful orders from law enforcement agencies or courts in Bangladesh
- Fraud Prevention: With agencies that assist in investigating financial crimes or fraud
When sharing information with any third party, we ensure they are contractually bound to uphold our privacy standards.
9. International Data Transfers
In some cases your information may be stored or processed on servers outside Bangladesh. In such cases we ensure that appropriate safeguards are maintained and that the data transfer is consistent with applicable law.
Data Security Measures
10. Technical Security
ace655 uses industry-standard security measures to protect your personal information:
- SSL Encryption: All data transmissions are encrypted using SSL/TLS technology
- Data Encryption: Sensitive information remains encrypted even when stored
- Firewall Protection: Advanced firewall systems to prevent unauthorised access
- Regular Security Testing: Periodic security audits to identify vulnerabilities
- Two-Factor Authentication: An additional verification layer to protect your account
11. Organisational Security
Alongside technical measures, we also take the following organisational steps:
- Only authorised staff may access personal information
- All staff receive regular training on data protection
- Access to data is strictly monitored and logged
- A plan is in place to take prompt action in the event of a security breach
However, no internet-based service is completely secure. Even though we take every precaution, should an incident occur we will notify you promptly and take the necessary steps.
Your Rights and Controls
12. Your Rights Over Personal Information
As an ace655 user, you have the following rights over your own personal information:
- Access: The right to know what information we hold about you
- Correction: The right to correct inaccurate or incomplete information
- Deletion: The right to request deletion of your information in certain circumstances
- Objection to Processing: The right to object to the processing of your information for specific purposes
- Data Portability: The right to receive a copy of your information
To exercise these rights, contact us at [email protected] or via 24/7 live chat. We will take action as soon as possible after verifying your request.
13. Data Retention After Account Closure
Even if you close your ace655 account, we may be required to retain certain information for a specified period for legal, regulatory, and fraud prevention reasons. Once the retention period ends, the information will be securely deleted.
Data Retention and Special Provisions
14. Data Retention Period
We retain your personal information only for as long as is necessary to fulfil the purpose for which it was collected or to meet applicable legal obligations. In determining the retention period, we consider the following:
- Whether the original purpose of data collection has been fulfilled
- Legal or regulatory requirements
- The possibility of dispute resolution or legal claims
- Regulations relating to records of financial transactions
15. Protection of Minors
ace655 is strictly for users aged 21 and above. We do not knowingly collect any personal information from minors. A mandatory age verification process is in place at the time of registration, and if any user registers using false information, their account will be cancelled immediately.
If you believe that information belonging to a minor is held by us, please contact us promptly at [email protected].
Policy Changes and Contact
16. Changes to the Privacy Policy
ace655 may update this privacy policy from time to time. For any significant changes, we will:
- Send a notification to your registered email address
- Display a clear notice on the website
- Update the "Last Updated" date on this page
Continuing to use ace655 after any changes will be considered acceptance of the updated policy. Check this page regularly to stay informed about the status of your data protection.
17. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. The ace655 privacy team is always ready to assist you:
- Email: [email protected]
- 24/7 Live Chat: Chat directly from any page on the website
We will do our best to respond to your message as soon as possible. For urgent data protection matters, contacting us via live chat will get you the fastest response.
18. Responsible Gaming and Data Protection
ace655 believes that responsible gaming and a strong privacy policy complement each other. We monitor your gaming behaviour solely for your protection — that information is not used for any marketing purpose.
To learn more about responsible gaming, visit our Responsible Gaming page. Our support team is always by your side for any concerns related to gaming addiction or related issues.
Related Pages
For more details about ace655 policies and terms, see the pages below.